Privacy Policy
Last updated: September 2024
1. Introduction
Sly Treasury Ltd ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial planning services.
This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are registered with the Information Commissioner's Office (ICO) and are authorised and regulated by the Financial Conduct Authority (FCA).
Data Controller Details:
Sly Treasury Ltd
10 Gleddoch Rd, Glasgow G52 4BD
Phone: +441418823377
Email: [email protected]
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, telephone number, postal address
- Financial Information: Income, assets, liabilities, investment objectives, risk tolerance
- Identification Information: Date of birth, National Insurance number, passport/driving licence details
- Employment Information: Occupation, employer details, employment history
- Family Information: Marital status, dependents, beneficiary information
- Communication Records: Correspondence, meeting notes, phone call recordings
Technical Information
When you visit our website, we automatically collect:
- IP address and geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referral source
- Device information
3. How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- Providing financial planning and advisory services
- Conducting suitability assessments
- Managing your investment portfolio
- Processing transactions
- Regular portfolio reviews and reporting
Legal and Regulatory Compliance
- Meeting FCA regulatory requirements
- Conducting know-your-customer (KYC) checks
- Anti-money laundering (AML) compliance
- Record keeping requirements
- Complaints handling
Communication
- Responding to enquiries
- Providing updates on your investments
- Sending regulatory notices
- Marketing communications (with consent)
- Newsletter subscriptions
4. Legal Basis for Processing
We process your personal data based on:
- Contract: To perform our financial advisory services
- Legal Obligation: To comply with FCA regulations and other legal requirements
- Legitimate Interest: To improve our services and manage our business
- Consent: For marketing communications and non-essential cookies
5. Information Sharing
We may share your information with:
Third-Party Service Providers
- Investment platforms and product providers
- Pension and insurance companies
- Mortgage lenders and brokers
- Professional indemnity insurers
- IT service providers and data processors
Regulatory Bodies
- Financial Conduct Authority (FCA)
- HM Revenue & Customs (HMRC)
- Financial Ombudsman Service
- Other regulatory authorities as required
Professional Advisers
- Solicitors and legal advisers
- Accountants and tax specialists
- Other financial professionals (with your consent)
6. Data Retention
We retain personal data for as long as necessary to:
- Provide ongoing services to you
- Meet regulatory requirements (minimum 6 years for FCA records)
- Handle any complaints or claims
- Comply with legal obligations
7. Your Rights
Under UK GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data (subject to legal requirements)
- Restriction: Limit how we process your data
- Portability: Receive your data in a structured format
- Object: Opt out of certain types of processing
- Withdraw Consent: Remove consent for marketing communications
To exercise these rights, contact us using the details below.
8. Cookies and Website Analytics
Our website uses cookies to:
- Ensure essential website functionality
- Remember your preferences
- Analyse website usage (with consent)
- Improve user experience
You can manage cookie preferences through our cookie banner or browser settings. For more information, see our Cookie Policy.
9. Data Security
We implement appropriate technical and organisational measures to protect your data:
- Secure servers and encrypted data transmission
- Access controls and staff training
- Regular security assessments
- Professional indemnity and cyber insurance
- Secure disposal of confidential information
10. International Transfers
We primarily process data within the UK. If we transfer data internationally, we ensure adequate protection through:
- Adequacy decisions by the UK government
- Standard contractual clauses
- Other approved transfer mechanisms
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes and post the updated policy on our website with a new "last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Sly Treasury Ltd
Data Protection Enquiries
10 Gleddoch Rd, Glasgow G52 4BD
Phone: +441418823377
Email: [email protected]
13. Complaints
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with:
Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Phone: 0303 123 1113
Website: ico.org.uk